Please use this page to help you with using your software.
This page should help you troubleshoot any issues to may be having with your installation.
Issues with installation
Do I have to use the Adobe Acrobat reader or do similar programs work as well?
There is a warning: “Invalid PDF”.
My letter won’t print. What should I do?
I have forgotten my password.
I didn't receive the full refund, why did you hold money back?
Does it use .Net? Why? Which version?
Yes, we use .Net 2.0. This version is installed on your computer with Service Pack 2 from Microsoft.
My PC is asking for DotNet Framework 3.5
It could be possible that the software asks to install DotNet Framework during the installation of the Foojit software. U can download the DotNet Framework software for free on the Microsoft website. We recommend to install DotNet Framework 3.5 or higher.
Can I use Foojit with an API?
Our API (application programming interface) is the ideal solution for those organisations that want to add Foojit to their existing systems.
Think of it like using the auxiliary port on electrical devices. Foojit can simply be added with the minimum of fuss to your existing processes.
This would enable you to automate your invoices, for example thereby avoiding the need to print them in-house and you would no longer need to use a franking machine.
The time saved on posting invoices in the traditional way means more time available to develop your business. Automated invoicing is just one of Foojit’s many applications.
Need more help?
If you can’t see the answer to your issue above, please contact us using the icons below.
Click here for help with troubleshooting issues, your account or your software installation.
If you need help, or have a question about our API for your system, please click here for support.